Privacy Policy

1. Introduction

Yuwah Global Education ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

2.1 Personal Information

We collect personal information that you voluntarily provide to us when you:

• Register on our website
• Fill out application or enquiry forms
• Subscribe to our newsletters or updates
• Contact us for support or information

This information may include:

• Full name and contact details (email, phone number, address)
• Date of birth and age
• Educational qualifications and academic records
• Passport and visa information
• Financial information for fee payments
• Emergency contact information

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information, including:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on pages
• Referring website addresses
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information for the following purposes:

• Service Delivery: To process your applications, provide counseling, and facilitate admissions
• Communication: To send you updates, notifications, and respond to your inquiries
• Improvement: To analyze and improve our services and website functionality
• Marketing: To send promotional materials about our services (with your consent)
• Legal Compliance: To comply with legal obligations and protect our rights
• Third-Party Sharing: To share with universities and institutions for application processing

4. Information Sharing and Disclosure

We may share your information with:

• Educational Institutions: Universities and colleges you apply to
• Service Providers: Third-party vendors who assist in our operations
• Legal Authorities: When required by law or to protect our rights
• Business Transfers: In case of merger, acquisition, or asset sale

We do not sell your personal information to third parties for their marketing purposes.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data during transmission
• Secure servers and database protection
• Regular security assessments and updates
• Access controls and authentication mechanisms
• Employee training on data protection

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us:

• Remember your preferences and settings
• Understand how you use our website
• Improve website performance and functionality
• Provide personalized content and recommendations

You can control cookie preferences through your browser settings. However, disabling cookies may affect website functionality.

7. Your Rights

You have the following rights regarding your personal information:

• Access: Request access to your personal data we hold
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data (subject to legal obligations)
• Objection: Object to processing of your data for certain purposes
• Data Portability: Request a copy of your data in a structured format
• Withdraw Consent: Withdraw consent for data processing at any time

To exercise any of these rights, please contact us at privacy@yuwah.net

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Typically, we retain:

• Application data for 7 years after application processing
• Financial records as required by applicable laws
• Marketing preferences until you opt out
• Website usage data for 2 years

9. Third-Party Links

Our website may contain links to third-party websites, including university websites and partner platforms. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete such information.

11. International Data Transfers

As we work with international educational institutions, your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information during such transfers.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on this page and updating the "Last Updated" date.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: privacy@yuwah.net
General Inquiries: info@yuwah.net
Website: yuwah.net